Cancellation of your booking
Cancellation of flight(s)
The reimbursment depends on the time of the cancellation and is per person.
• Until the day before the date of departure included, the reimbursment amounts to € 12,50 per person and per cancelled flight. No reimbursement possible when ticketprice is lower than €12,50)
• On the flight date itself or in case of non-presentation for the flight that was booked (no show), no refund is possible. Important: in case of a no show on the outgoing flight Jetair reserves the right to cancel the corresponding return flight without indemnification for the traveller, unless he reconfirms this flight explicitly to Jetair within 48 hours. Such confirmation cannot be considered if one way flights to or from the destination in question are not allowed.
The above mentioned cancellation fees are not applicable in case of article 10.3.
Cancellation of additional services
Cancellation of meals, Special Service Request (assistance, sporting material, pets,...), transfers, comfort class and other additional services :
* All services mentioned under this point can be cancelled but a reimbursment is not possible.
Cancellation of insurance
Optional insurance policies cannot be cancelled.
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